Management Services


MONTHLY REPORTING

  • Monthly agenda package distributed the Friday prior to the monthly Board meeting
  • Monthly financial report distributed to the Board on or before the 15th of the month with copies of all paid invoices, bank statements, and reconciliations
  • Monthly site inspection report
  • STAFFING & ON-SITE SERVICES

    Property Manager responsible for all aspects of day-to-day property operations and long term planning:

  • Supervision and training of staff
  • Management of union problems including conducting employee performance reviews
  • Oversee shareholder/owner communications and problems
  • Attend monthly Board meetings
  • Preparation of Board meeting agenda and package with detailed back-up on agenda items Preparation and attendance at Annual Meeting
  • Monthly Site Inspection with Building Superintendent and Board Representative to provide comprehensive tracking of ongoing problems and workings on your property
  • Supervision of contractors and vendors for property maintenance, snow removal, landscaping, pool services, security, etc.
  • Competitive bidding on services, supplies, repairs and capital improvements Inventory control Service logs to review nature of work performed and how quickly staff is responding to resident service requests Preventative maintenance scheduling
  • Maintain parking records, sublet lists, resales, etc.
  • Monitoring of all financial aspects of the property
  • Assistant Property Manager assigned to property as part of management team to assist with day-to-day operations on your property
  • Recognizing the importance of training and education, all Anker employees are given incentives to seek outside certifications as well as support from fellow Property Managers in our firm
  • FINANCIAL REPORTING

  • Customized detailed and easy to read monthly financial report
  • Property Manager works closely with your Board and Treasurer as well as Anker financial staff to ensure all financial aspects of the property are being monitored
  • Budget preparation and monitoring of monthly variances
  • Preparation, mailing and collection of monthly charges including monitoring and tracking of arrears
  • Payment of all vendor and contractor invoices on a timely basis
  • Processing of employee payroll and payroll taxes through Paychex
  • Preparation of 1098 Mortgage Interest Statements to shareholders (co-ops only)
  • Liaison with property accountant, attorney and insurance broker(s)
  • Dual lock-box relationship with NCB
  • COMMUNICATION

  • 24 Hour emergency on-call service by calling our office number at any time
  • 24-hour voice mail system
  • E-mail system
  • RESALE & SUBLET

    Anker Management has a separate resale/sublet department dedicated to ensuring the Owners of the units a smooth transition when selling or leasing their unit. The resale/sublet Agent duties are, but not limited to the following:

  • Guide owners to guarantee an efficient and orderly sale or sublease
  • Obtain and process the proper paperwork as outlined in your resale/sublet policy
  • Interact with Board Members, Owners, Attorneys, Appraisers, Real Estate Agents and Banks regarding sale transfers and refinancing
  • Monitor the status of the sales and sublets
  • Prepare legal documents and attend closing as Transfer Agent on behalf of the property (when applicable)
  • Communicate with the on-site staff to ensure the move-in/move-out procedures are adhered to
  • CAPITAL IMPROVEMENT SERVICES

    When the Board is considering undertaking a capital improvement project the Property Manager solicits a minimum of (3) bids for the Board’s review. Anker Management has been involved in the following projects for their current clients:

  • Roof replacement
  • Oil tank replacement/refining
  • Landscaping upgrade of property
  • Brick point/sealing
  • Concrete/asphalt replacement
  • Interior decorating of common areas
  • Upgrade of electrical services
  • Upgrade of elevator service
  • Window replacement/restoration
  • Boiler/burner replacement
  • Terrace reconstruction and sealing
  • Structural Work
  • HVAC upgrades
  • Pool reconditioning
  • Replacement of hot water heaters
  • Parapet reconstruction Gas conversion
  • FINANCIAL SERVICES

    The goal of the Accounting Department at Anker is to produce a consistently accurate and high-quality financial report. The following is a list of the accounting services we currently provide our clients:

  • Post repair and parking charges in a timely manner
  • Provide edit reports of assessment or increases for Board review
  • Prepare and distribute maintenance/common charge bills to owners
  • Collect and credit payment of maintenance/common and other charges received
  • Provide arrears reports
  • Send late notices
  • Forward delinquent accounts to the building assigned attorney
  • Liaison with attorney for update legal status and bill-backs
  • Post all incoming invoices
  • Verify all invoices prior to payment
  • Pay invoices/monitor payments of contracts on a timely basis
  • Manage reserve accounts
  • Monitor complete payroll services through Paychex
  • Maintain all financial records Liaison to Accountants
  • Input into the computer system approved budgets, weighting categories appropriately
  • Prepare monthly financial reports for distribution to Board Members and Accountants
  • Meet with Board Members for customizing financial reports if desired
  • Property Managers, as well as controllers, review financials before distribution
  • By the 15th of each month, you will receive your financial package, which includes:

  • Balance sheet - Individual summaries of investment activities
  • Cash Reconciliation Report
  • Income/Expense Report with monthly and year to date figures
  • Accounts Receivable Aging Report
  • Accounts Payable Aging Report
  • Statement of Disbursements
  • Statement of Journal Entries
  • Budget Variance Report
  • Bank Account Reconciliation Report
  • Copies of all bank statements
  • Copies of paid bills to Treasurer and Accountant upon request
  • Annual preparation of 1098’s, mortgage interest statements to shareholders (co-ops only)
  • End of month procedure is efficient and precise and does not disrupt normal operations
  • Two months prior to the end of your fiscal year a budget draft will be presented to the Treasurer and Accountant for review. A meeting with your financial committee and accountant will determine the final budget, which will be submitted for Board approval
  • All stages of financial reporting are managed by our VP of Finance, Craig Perusini